Your story is safe here.

At BeUTherapy, your privacy, confidentiality, and emotional safety are our highest priorities. We honor the trust you place in us and are committed to creating a safe space — both emotionally and ethically — where you can feel secure, seen, and supported in your healing journey.

Confidentiality

All therapy services are protected by strict confidentiality laws and professional ethics. This means your personal information, session content, and records are kept completely private and will not be shared without your written permission.

There are a few legal exceptions where confidentiality must be broken, including:
    •    If there is suspected abuse or neglect of a child, elder, or dependent adult.
    •    If there is a serious risk of harm to yourself or others.
    •    If a court of law orders the release of records.

We will always make every effort to discuss these situations with you first, when possible.

Telehealth Safety

BeUTherapy operates as a remote, telehealth-only practice. To ensure your privacy and safety:
    •    We use a HIPAA-compliant video platform for all sessions.
    •    Electronic records and communication are securely stored and encrypted.
    •    You are encouraged to choose a quiet, private location for your sessions and to use headphones if needed to maintain your own confidentiality.

Notice of Privacy Practices (HIPAA)

In compliance with the Health Insurance Portability and Accountability Act (HIPAA), you have the right to:
    •    Know how your health information is used and disclosed.
    •    Request access to your records.
    •    Request corrections or limits on what is shared.
    •    Receive a copy of our full Notice of Privacy Practices, available upon request.

Informed Consent

Before beginning services, you will receive an Informed Consent Form outlining the nature of therapy, your rights as a client, limitations to confidentiality, fees, and expectations. This ensures full transparency so that you can feel empowered and informed every step of the way.

Digital Safety & Communication

While we strive to protect all communications, please know that emails, text messages, and social media messaging may not be fully secure. These forms of contact should be used only for scheduling or general questions — not for sharing sensitive or urgent clinical information.

Your Safety Matters

Your mental and emotional well-being is sacred. If at any point you feel unsafe, overwhelmed, or in crisis, we are here to support you and connect you with the resources you need.

In the event of an emergency, please call 911 or go to your nearest emergency room. You can also contact the 988 Suicide & Crisis Lifeline by dialing 988.

Commitment to Your Privacy

At BeUTherapy, your privacy is our priority. We understand the sensitive nature of therapy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information.

Information We Collect 

When you engage with BeUTherapy, we may collect:

• Personal information you provide (name, contact details, date of birth, emergency contact).
• Health information you choose to share for therapy purposes (mental health history, goals, concerns).
• Payment information (if paying out-of-pocket).
• Website usage data (basic analytics such as page visits; no identifying details).
  

How We Use Your Information

Your information is used for:

• Providing therapy and related services.
• Scheduling and billing.
• Communicating with you regarding appointments and services.
• Maintaining secure records in compliance with professional and legal standards.

Confidentiality in Therapy

All information shared in therapy is kept confidential in accordance with federal and state law. Exceptions to confidentiality include:

• If there is suspected abuse or neglect of a child, elder, or dependent adult.
• If you express intent to harm yourself or others.
• If required by a valid court order.

These limits are in line with California law and the NASW Code of Ethics.

Data Security

• Client records are stored in a HIPAA-compliant system.
• Electronic communication (email, telehealth, text) may have limitations in security. We use secure platforms whenever possible and encourage clients to avoid sharing sensitive details by text or email.

Your Rights

You have the right to:

• Access and request a copy of your records.
• Request corrections to your records.
• Ask how your information has been shared.
• Withdraw consent for communication methods at any time.

Website Disclaimer

Any information provided on this website (articles, blog posts, or resources) is for educational purposes only and is not a substitute for professional therapy, diagnosis, or treatment.

Contact

If you have questions about this Privacy Policy, please contact us:

BeUTherapy

Last updated: September, 2025.